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The Holyoke Department of Water Works is constantly monitoring and testing the quality of Holyoke’s drinking water. The safety and quality of Holyoke’s tap water is our top priority. We are committed to: Protect Public Health Protect Public Safety Protect the Environment Consumer Confidence Reports We are confident! Holyoke Water Works is pleased to present...

FOREST STEWARDSHIP COUNCIL – GREEN CERTIFICATION MANAGEMENT PLAN (FSC) The Forest Stewardship Council Green Certification Management Plan (FSC) is a working guide that allows the Holyoke Water Works (HWW) to protect the quality of water, which moves through their forested lands, maintaining a health inventory through a select and diverse harvesting program. The document provides...

WATERSHED RESOURCE PROTECTION PLAN (WRPP) The Holyoke Water Works (HWW) Watershed Resource Protection Plan (WRPP) was developed for the protection of the Tighe-Carmody (Manhan) Reservoir, McLean Reservoir, Ashley Reservoir, and Whiting Street Reservoir surface water supplies.  The WRPP is intended to facilitate watershed protection efforts that will serve as the initial barrier in a multi-barrier...

  Reservoirs: Tighe-Carmody The Tighe-Carmody Reservoir, constructed in 1957 and located in the Town of Southampton, Massachusetts, is owned and operated by the Holyoke Water Works.  The Reservoir has an impound capacity of 4.825 billion gallons and a safe yield of 13.0 million gallons of water per day.  The Reservoir drainage area encompasses 9,234 acres...

The Holyoke Water Works is committed to providing high-quality water and professional services to our customers at competitive prices. Water Rate for Fiscal Year 2019 for all Residential, Commercial, Industrial and Public users: $.4709/100 gallons – Minimum Charge $47.09 per 100 gallons Holyoke’s water rate is regarded as one of the lowest in Massachusetts. To...

Per Chapter 41A, Section 69B of M.G.L, "the water commissioners, or the selectmen authorized to act as such, in a town establishing a water supply or water distributing system...shall have exclusive charge and control of the water department and water system, subject to all lawful by-laws and to such instructions, rules and regulations as the...

The Holyoke Water Works offers several options to pay your water bill which include pay on-line, pay by mail and pay in person.  Payment can be made by cash, check or debit/credit card payment. Holyoke Water Works accepts Visa, MasterCard, and Discover. Pay on-line  For your convenience, the Holyoke Water Works offers on-line payment.  Please...

  Public Webpage:  https://unipaygold.unibank.com/CustomerInfo.aspx?Customerid=2578 For Payments use this link       Standard Permit Fillable Updated 2024 Fire Prevention Bureau Contact Information Captain Michael Boucher (413) 534-2254 Ext 106   email firepreventioncaptain@holyoke.org Lieutenant Maria Pelchar (413) 534-2254 Ext 105  email pelcharm@holyoke.org Lieutenant Curtis Carter (413) 534-2254 Ext 128  email fireprevention30@holyoke.org Lieutenant Edwin Rodriguez (413) 534-2254 Ext...

In a typical home fire, smoke, heat and toxic gases build up rapidly. When the smoke detector sounds get out of the building immediately before your escape route is blocked. To survive a fire: install and maintain smoke detectors and practice an escape plan.Here are some Safety Tips:Smoke DetectorsInstall smoke detectors on every level and...

Fire Prevention Bureau Contact Information Captain Michael Boucher (413) 534-2254 Ext 106 email  firepreventioncaptain@holyoke.org Lieutenant Maria Pelchar (413) 534-2254 Ext 105 email pelcharm@holyoke.org Lieutenant Edwin Rodriguez (413) 534-2254 Ext 109 email fireprevention31@holyoke.org Lieutenant Curtis Carter (413) 534-22554 Ext 128 email fireprevention30@holyoke.org Please call Dispatch to notify them of work on sites (413) 534-4513 The Holyoke...

Everbridge - Emergency Notification System Everbridge - Emergency Notifications System The City of Holyoke’s Public Notification System (Everbridge) delivers information related to Snow Storm reverse parking, Parking Bans as well as community based information for voting and events within the City by home and cell phone, email and text message. Residents and businesses listed in...

  Holyoke Fire Department Administration Office. Station 1 Contact Number: (413) 534-2250 Mailing Address: 600 High ST Holyoke 01040 Physical Address: 600 High ST, Holyoke MA 01040 Holyoke Fire Department Station 3 Contact Number: (413) 534-2250 Mailing Address: 600 High ST Holyoke 01040 Physical Address: 1579 Northampton St, Holyoke MA Holyoke Fire Department Station 5...

The Holyoke Fire Department is overseen by a three-person Civilian Board appointed by the Mayor. This diverse and qualified group is the Fire Department's Appointing Authority and provides direction to the Department through Fire Chief John Kadlewicz. Current Members: Jeffrey A. Trask, term expires April 25, 2027 George Mettey, term expires May 13, 2026 Nelson...

The Holyoke Local Emergency Planning Committee (LEPC) was formed in 1988 and in 1989 became one of the first fully certified LEPC’s in Massachusetts. The LEPC is required to collect data (Tier II Reports) on entities that use chemicals in Holyoke. The LEPC also provides a forum for City government, residents, and businesses to discuss...

The mission of HEMA or the Holyoke Emergency Management Department is to develop, coordinate and lead the City's Emergency Management Program, enabling effective preparation for, and efficient response to, emergencies and disasters in order to save lives, reduce human suffering and reduce property loss. We work with other departments and agencies to mitigate potential risks,...

 Helpful Resources • Recursos Útiles Access Care Partners (formerly WestMass ElderCare) Website | Sitio: https://www.accesscarepartners.org Phone | Teléfono: 413-538-9020 A private, non-profit agency, located in Holyoke MA. since 1974, their mission is “to preserve the dignity, independence, and quality of life of elders and persons with disabilities desiring to remain within their own community.” They...

Senior Farm Share Program Programa de Porciones de Alimentos para Mayores   Every year we partner with CISA to provide a farm share program for low-income seniors. If a variety of fresh organic vegetables from local farm Crimson & Clover sounds good to you, you should consider applying! The program lasts for 10 weeks, usually...

Senior Tax Work-Off Program The Senior Tax Work Off Program was created in an effort to provide property tax relief to homeowners aged 60 and over in exchange for volunteer hours. This year, the program has expanded to offer a $1,000 abatement per household to 70 residents (increased from $750 for 30 residents), chosen by...

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