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Are grocery stores open?

Grocery stores remain open, with strict social distancing regulations, during this crisis.

I Got a Parking ticket, What do I do?

Pay Online So what can I do? Parking tickets can be paid in our office, through the mail or online. A $5.00 surcharge is automatically applied to an outstanding ticket after 21 days. If it remains unpaid, a $15.00 notice fee will be applied and it will eventually lead to a...

Motor Vehicle Excise Tax

Pay NEW excise bills Online at unipaygold.unibank.com Need Assistance? Call: 1-877-227-1157 | Email: support@unipayteam.com Parking tickets and excise in NON-RENEW status can be paid at kelleyryan.com What is Excise and Who Gets it? Excise tax on motor vehicles is an annual tax for the privilege of registration. Every motor vehicle and trailer registered in...

What is the Current Tax Rate in the City?

All information for Real Estate and Personal Property originates from the Board of Assessors and it is the Assessor’s office that commits to the Collector of Taxes to collect those monies for the City of Holyoke. It is the responsibility of the property owner to make sure their taxes are paid timely. Refunds are processed at the end...

How can I get a Dog License? Fishing License?

Licensing your Dog helps the City protect its residents against rabies outbreaks by requiring a certificate of vaccination for all Dogs. Please note that licensing your pet also increases the chance to be reunited with your pet in the unfortunate event he or she is lost. You can now license your dog online! Click the...

How do I Register to Vote?

You can register to vote in several way: On-Line via Sec. of the Commonwealth website. To submit an online application, you must have a valid driver's license, learner's permit, or non-driver ID issued by the Massachusetts Registry of Motor Vehicles (RMV). You must also have a signature on file with the RMV. By Mail: Registration...

How Do I File a Claim Against the City?

If you incurred damages or injuries caused by roadway and sidewalk defects or potholes within city limits and are seeking reimbursement or were involved in a collision with a vehicle owned or leased by the city, please call the Clerks Office to file and submit your form.

How can I get a copy of a vital record such as my birth certificate?

Are you looking for a copy of your birth certificate, marriage license or a death record? The City Clerk’s Office is the place to go. The City Clerk records and preserves original birth, marriage and death records for the City of Holyoke, providing the basis for the Commonwealth’s Central Vital Registration System. We now offer two...

How can I get information of my property?

The City of Holyoke provides residents and businesses the ability to access property field cards, official tax maps, ownership information, and property valuations. You can find this information through our online Property Viewer or https://holyokema.mapgeo.io/

How can I get notices such as parking bans and emergency notifications?

Get notified regarding Emergencies and other important community news by signing up for our Notification System. The City of Holyoke's notification system provides critical information quickly in a variety of situations, such as severe weather and parking bans, unexpected road closures, missing persons, and evacuation of buildings or neighborhoods. To subscribe please visit https://member.everbridge.net/453003085611624/ov Register...

Covid 19 Holyoke Weekend Report 4/18 & 4/19

"Because the Commonwealth of Massachusetts remains in its emergency posture due to COVID-19 response, Military Honors during burial are un-available to those veterans who pass during this public health crisis. As such, Governor Charlie Baker has ordered that the United States of America flag and the Commonwealth of Massachusetts flag at the Massachusetts Soldiers’ Home...

Covid 19 Holyoke Daily Report 4/17

It is believed that we are entering the "surge" in Massachusetts, which means that the number of new cases is increasing quickly. The danger of a surge greatly lies in the potential that the number of sick patients in need of critical care will surpass hospital capacity. This is why emergency field hospitals have been,...

Covid 19 Holyoke Daily Report 4/16

Today Governor Baker urged all residents to participate in the new contact tracing efforts. Contact tracing is the strategy of isolating anyone who has come in contact with a person who has tested positive. The steps of contact tracing involve self-isolating if you are aware of contact with someone who has received a positive test,...

Where can I find Covid 19 information for Holyoke?

Holyoke has a Covid-19 portal for news and resources. It is updated frequently and provides links to many crucial services at this time.

Where do I find the most up-to-date info for Mass?

Massachusetts has created a Covid-19 webpage which has recordings of press conferences, posted updates and press releases, reports, and daily case numbers (updated at 4 p.m. each day). The reports include positive case numbers by county, town, and by hospital. We recommend this as the most accurate source of info on Covid-19 in Massachusetts.

Covid 19 Holyoke Daily Report 4/15

Massachusetts is now reporting data by City for those municipalities in which it will not violate HIPPA confidentiality. The Boston Globe has visual breakdowns of the data here: https://www.bostonglobe.com/2020/03/10/nation/latest-coronavirus-numbers-massachusetts/ Mass reports by town and by hospital are attached. The Baker-Polito Administration today outlined ongoing steps to support long-term care facilities, including $130 million in new...

When is my trash scheduled to be picked up?

You can view trash pickup schedules by going over to the DPW page or by clicking the attachment. Refuse And Recycling Calendar 2024

How do I report brown/discolored water?

The Holyoke Department of Water Works is constantly monitoring and testing the quality of Holyoke’s drinking water. The safety and quality of Holyoke’s tap water is our top priority. Please call 413-536-0442 to report any irregularities.

How can I get a vital record such as a birth certificate?

The City Clerk records and preserves original birth, marriage and death records for the City of Holyoke, providing the basis for the Commonwealth’s Central Vital Registration System. Head over to their page for more information or call them directly at 413-322-5520

Covid 19 Holyoke Daily Report 4/14

Massachusetts is now offering expanded data, updated at 4pm each day, on the following topics: • Testing • Hospital Capacity and Bed Occupancy • PPE Distribution Reports The COVID-19 Public Resources Map shows the location of resources available to the public during COVID-19 pandemic, such as food banks, houses of worship and Project Bread site...

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